Yes Loans
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| 1 stars | | (88) |
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Category: Miscellaneous
Contact Information
Tinten House, William Bown Close, Llanta, United Kingdom
Phone number: 08453440772
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Yes Loans Reviews
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h**
September 14, 2009
scam
i called to get a loan from yes loans as i had bad credit they said i could get one however they had to take £69.50 out of my bank, they cut me off before i got to the end of the phone call and took the money out my bank, i tried calling back and couldnt get through once, they kept cutting off, they are disgusting have no customer skills at all, this is a SCAM do not use this company!!
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julie hornsey
September 9, 2009
refund of money
i have recently asked yes loans for a loan of 10, 000 pounds to pay off hp and when i was speaken to the person on the phone he said that i was accepted for the loan and that i was to pay a one payment of 65.50 for adminastration fees but was not adviced on the telephone i was advised that if i wasnot happy with the services they would refund me within 48 hours which is not the case i now have to write them a letter to see if i can get my money back ive been on the interenet and im not alone in this scam i have also been hung up on 3 times to try and get some infomation off them so when it says helpful customer service is all lies i cant stop it coming out my bank niether
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lryan
August 23, 2009
false loan acceptance
i have recently been scammed by yes loans, told in writing i was accepted, recently seperated with two kids desperate for money, paid £69 admin fee and heard nothing
there should be a law stopping them doing this with innocent desperate people, who need every penny they have
all admin fee charges should be refunded and the company sued by watchdog
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Leon007
August 20, 2009
Do not use them
I applied for a yes loan and was approved in principle. when i realisied their typical APR is 48%, i though i would leave it. But i was bombarded daily with calls from their premium rate number, which upon answer starts ringing so you pay for their call. I called to be taken off their list which they said they had done. They didnt and tried calling many times where they answer straight away but then "cheerily" put you through to a "customer services" line which is constantly on hold all the time you are still ona premium rate so you pay them a fortune. When i tried to be put through to a supervisor to compain, "natalie" who wouldnt give me her surname or any manangements name so i could address a letter of complaint actually told me they werent regulated by the FSA so i would not advise anyone going to Yes loans for anything because they seem to be just Scammers.
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frances currie
August 5, 2009
refund
I was offered a loan from yesloans.tv and i had to pay £69.50 with my debit card in March 2009 as i wasn't happy with their service i asked for a refund in May and they told me i would have to wait until June before i can get a refund.I have been phoning sent emails and still haven't got a refund and now this is August 2009. It costs `10p a min on the phone and you are always in a queue i hang up after 10mins. It's appalling company like this get away with it.
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triplets
August 3, 2009
No refund- total liars
I am very concerned reading all these complaints, how on earth are Yes Loans getting away with scamming all of us, someone needs to strike the company off!!!
It's the same message everytime they tell you your loan has been accepted on the phone, pressure you into paying the £69 admin fee and tell you once the paperwork is signed it will be around a week to receive your loan. Total liars they never intend to get a loan for you, they are gaining interest on all our £69 fees!!! What I don't understand is how they are getting away with it, I have read bloggs on here dated 2006 saying the same thing, they must have thousands of complaints going on, why aren't the FSA involved, we want our money back. Afterall we all must be in the same boat if we are applying for a loan we need the money right!! They are a disgrace and I tell you something, I will get my fee back that's a promise. scam scam scam
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garethj
July 30, 2009
chargeing without consent
I recently applied for a loan with yes loans and they said they found me a loan of £ 6500 and repayment of £200 a month for 3 years so i said ok the sent me a form out asking for a fee of £69.50 so i didnt ant to pay so i never replied to the letter or texts i went to the bank and found out yes loans only taken the charge out my bank without asking or letting me know so i rang them up and they said i cant have the charge back as its been paid to them they then said they found me a loan of just £3000 max can i get my money back somehow as the company is a big scam taking money without concent i thought was against the law
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kathryn thompson
July 17, 2009
the fee i paid
i applied for a loan with yes loans and paid £67.00 fee which they said would be returnable if i didnt accept any loan offer i rang them 29.6 .09 to say i no longer required a loan and wanted my fee back i also put it in writing ive wrote to them three times e mailed them six times and theyve ignored all correspondance i rang them yesterday and they in formed me that i had to wait 30 days for my fee to be returned i dont agree with this and feel they have ripped me off they didnt inform me of this when i first applied for loan and i think someone should put a stop to the way they treat people kind regards kathryn thompson loan ref no 31300137
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rachel_bees_21
June 15, 2009
con
I recently tried to get a loan from Sainsbury's for a car, which as I expected was declined. However my details must have been passed to other companies as ten minutes later I received a phone call from Yes Loans.
The girl I spoke to explained that they help anyone in any situation with bad credit. (this is what the website also told me when i researched them) The girl told me it was good news and I had been accepted for a 1000 loan. All I had to do was pay a 69pound admin fee and the money would be transferred to my account within 5 working days, so I paid it 2 days later.
Two weeks later there was still no sign of the money so I rang them. I was told that their first lender had declined me but that they would check with the second lender, I said I didnt want this as I have heard that credit checks in themselves can affect credit. The guy I spoke to said that they had already accepted me so I assumed I may aswell agree to taking it. He assured me I would recieve the paperwork with 5 working days.
A further two weeks later I was still waiting and yet again, contacted them demanding a full refund. The said this couldnt happen I would have to make this request in writing which I refused. I was on the phone complaining for about 45mins when the guy I that was dealing with went through to admin who apparantley said I would receive a cheque with the refund within two weeks.. (it gets worse)
A FURHTER THREE WEEKS later and suprise... still no cheque, and again I contacted them..
This time I spoke to Adam who seemed quite helpful considering my mood and attitude. However when I explained my last conversation with Yes Loans, he went on to tell me that I was lying and that the last guy Chris that I had spoken to did not tell me that I would receive a cheque! I asked to speak to Chris however he was conveniently on holidays at this time. I then demanded to speak to a manager and was told that managers at Yes Loans do not take calls, but that he would pass me through to Christine Turner, supervisor in Admin. Christine said that they could bend the rules and if I sent a fax to confirm my wishes to cancel that she would be willing to accept that. I refused explaining that I don't have access to fax facilities and that I would not be writin in as I had waiting long enough. She then said I could send an email which I did. She said I would be sent a cheque.
Yet here I am a further two weeks later still waiting. The company is an absolute disgrace and I would recommended anyone NEVER EVER to use them!!!
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poolman
June 13, 2009
constant phone calls
sat 13 06 09 had a phone call from a lady saying she was from yes loans and she wanted to take my application this was mid morning i said i dont want a loan she then said i had applied on line .i hadnt . so then she said sorry to have bothered you ill delete you from the system end of . 1330 mobile rang yes loans here to complete you application we need to take some details . go away i dont want a loan please !!! ended call 1730 mobile rang guess who, no no no now please stop phoning hung up 1900 mobile rang answered it it rang another line sorry the offices are now closed, 2015 same again 2120 same again now ihave rang my mobile provider who say they cant do anything, thing i use my mobile for work customers call me and i do call outs . any idea how to get rid of these dreadfull people im shocked at rhe bad publicity shis shower have had how are they trading ?
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