I am absolutely disappointed with T-mobile. There is a Shannon (I.D. # 124589) at T-mobile customer service who has been treating customers like DIRT, and accusing customers of being rude and insulting without bases. I heard about her two years ago, and, in fact, a year ago I was there when someone I know had the misfortune of having to speak with her. I had the misfortune of speaking with such a bombastic moron today. Shannon, who is supposedly in customer service, interrogated me on things that she assumed to be the issues of my call... read full review »