I had my wallet lifted while visiting Chicago. I notified credit cards and bank within 1/2 hour of the theft. When I called Charter One, I explained my situation, canceled my debit card and put a stop payment on the checks in my wallet. I thought this was the end to a bad incident. At no time did the customer service representitive inform me of any steps I should take to protect my identity and bank account. 6 months later, a check for a small amount posted to my account to a merchant I frequented (the store customer card was in the stolen... read full review »