I ordered high speed internet from Comcast. I followed the instructions to the letter: scheduled installation, ordered modem from BROADBANDOFFERS.COM, had modem available for tech dude when he arrived. He was unable to hook up the modem I ordered per Comcast's emailed instructions. He hooked up one from his truck. Now I "purchased" this modem, which I must return to broadbandoffers- I'm out the shipping both ways- like $20! Check broadbandoffers.com on google and find a slew of complaints; Comcast doesn't fare much... read full review »