These people don't know what they are doing. Every time we called to find out how much we were going to be charged the first time our propane tank was going to be filled we got a different price. The driver would say one price and each person we spoke to on the phone would say a different price too. Another ridiculous thing is that they only set up payment arrangements certain months of the year - not in the winter time when you need the help the most. I don't know why this is and it does not make any sense. People are definitely rude and have zero experience in customer service. They need some training in that area. read full review »