You have a complaint out there that is almost exactly like mine. I responded to a link off an internet provider's front page for acai berry and bromalite as shown on Oprah. The trial was free for as I remember 30 days and all I would pay was shipping. The bottles from Acai and from Bromalite came within days from each other WITH NO IDENTIFIERS OR PAPERWORK. NOR DID I GET PAPERWORK ONLINE. I could not locate the site where I ordered so I waited for the bill to arrive so I could cancel. First bill had phone number for ship charge but... read full review »