the office manager Heather Castro was not helping anyone. I sat and waited patiently for 13 minutes very patiently. I decided that I would ask for help from her, I had know idea she was even the manager in the beginning. She says I will be there in a minute, she was on a call. No problem I figured, so I sat back down, but she wasn't on the phone with a cust. but another store tralking about how this and that would be great for marketing purposes and laughing and just having a great time, and saying things like sure I can come over to the... read full review »