Here's the fax I sent to these American Home Warranty jerks at 3:50 ET this afternoon, at the toll-free fax number for their Pasadena sales office (the only fax number that appears in any of their literature): To whom it may concern: I write in reference to Claim/Work Order # 6--------, which I filed with First American Home Buyers Protection on Saturday evening, 28th March, at approximately 7 p.m. ET. I had discovered that my 53-gallon hot-water heater was no longer functioning, and that I was unable to re-light its pilot. I... read full review »