My laptop charger died and I needed a new one. From Prontocharger.com, I ordered the exact charger for my specific laptop model, and I carefully compared the picture on their screen with the one in my hand to be sure. They matched, I ordered and paid, and a few days later it came...but it was the wrong charger. A quick call to the company and they confirmed: they had sent me the wrong one. Further, they don't have the right one. No problem. Send it back and we'll refund you the money. "What about the cost of shipping it back... read full review »