I just refinanced with CitiMortgage from a Citimortgage loan. I received three different letters from CitiMortgage on the same subject (no idea why they sent me 3 letters). The first and third letter indicated that EZPay will transfer from prior CitiMortgage Account. The second letter indicated that it wouldn't. Website terms clearly indicate EZPay will transfer with a refinance. Just to be sure, I contacted the call center, and they said EZPay would transfer though couldn't confirm because the new account wasn't visible... read full review »