In 2006, the owner Mike Sines completed a three floor AV system install while our home was undergoing renovation. The project included two complete surround sound systems with extensive wiring and hardware install with customized remote controls that require special programming equipment which no home owner would be expected to own. We have had multiple equipment failures for which Mike initailly responded to; but unfortunately, he has decided to respond to none of my recent emails or phone calls regarding the $800 receiver which failed last... read full review »