Before you rush out to add the WORRY FREE SERVICE CONTRACT to your already over charged billing be warned. Have had this contract for 3 years and this past month actually needed to use it due to problems with my water heater. So that is 3 years at $350 per year (over $1000 paid so far) to have them come out and determined why the pilot light went out. Well one month later, 5 service visits later, 2 weeks total with no hot water (with 2year twins) and 4 days off from work to wait for these jokers to appear and I am still without hot water... read full review »