Hi. Why? You've cancelled your account over seven months ago with the geek squad & they still take money out. We cancelled because, when we rang with a problem to do with the dongle. They told us to go outside to find a better signal." Great it was february and snowing." We tried to communitcate with the bloke, but was just not getting though to him, so we hung up. The next day we took the computer into repair shop, to be told that my Wi-Fi settings wasn't set right. We've since cancelled the contract with geek squad... read full review »