I am really annoyed about the complete lack of service I received at your Springfield branch, the first time I just let it go but I feel it necessary to write this complaint. I waited over 15 minutes to have some wood cut, there were no less than 4 staff members busy cutting one piece of wood already, two other staff members also walked out from the back straight past me. Not one single person even acknowledge me standing there, is it too hard for your staff to even ask if I need help or at the very least let me know they will be with me... read full review »