Does anyone remember the Seinfeld episode where the rental place has no cars even though Jerry reserved one? The punch line was basically this "you do a good job taking a reservation, but you don't hold the reservation". My situation exactly. We had a reservation for almost two weeks for a vehicle. Having had spotty service with them in the past I drove by the night before to see if they had cars on the lot. They didn't. So I called the morning of the reservation at 8. I spoke with Paul (who I later found out was the manager... read full review »