On 1/13/11 I went to JanetJackson.com to purchase my pre-sale tickets which open up to the fans at 12 noon eastern time. I was shut out several times before finally being able to select a row and purchase my tickets. I clicked on row L which did not state sold out then I clicked purchase and put in my personal and credit card info. After I purchased my tickets I was sent an email stating seat u-101 section orchestra which is not what I clicked on. I have called this company several times asking why was I charged for something I never clicked... read full review »