irctc officers are sutpid and idiot's, they are treating the caterers very silly, and not suppose to good things for the licensee... railway has lot site to register complaints for passengers, but i am licensee paying lakhs and lakhs of amount for railway, but response from any officers, even though they passed grade exams, railway minister has to considered only revenues.they are not considering any licensee...railway minister announced gauge converstion for pollachi stations..so the railway station is closed, , nearly for two... read full review »