On 4-3-09 I took my father cadillac to Napleton's for Service, and was extremely un-happy with the level of customer service. My father who has been a loyal GM Cadillac owned had purchased the vehicle cash from this dealership in 2001. It was his gift upon retirement. Shortly after opurchasing the vehicle he experienced problems, but being a loyal customer each time would deligently return to express his concerns with the mechanical difficulties, only for them to go un-warranted. When his health statred to decline, he didn't drive a... read full review »