I purchased a recliner from Bobs for a Christmas gift, all the sales people were eager to help & hand me their business cards. This was in Dec 15th, still waiting for my chair. First, I was told that it was back ordered until Dec 26, I received the confirmation call, stayed home from work & no chair. After being on hold for 40 min was told it would be delivered Feb 1st, checked mybobs tracker & it showed delivered- wtf! Another long wait & now a new date, because it's still back ordered, no one knows anything. Basically a Christmas gift is turning into a Valentine gift, so disappointed! read full review »