I own a small medical practice in Kansas. About 5 months ago Humana abruptly stopped paying my patients' claims. Repeated calls and emails to my designated local representative went unanswered. Finally after numerous calls to the national organization Humana determined we needed to sign a new group contract. I was given a reference number and told to expect a contract in the mail. After 1 month no contract, and a repeat call to the national company resulted in a new reference number and instructions to call back in 1 month if the contract... read full review »