Worse customer service ever, never have been treated so bad by reps even the supervisors, wrong information was disclosed to me on 6 different times that i called in and to hear that i should be the one keeping track, really??? there the credit card company not me, this is why i called in i rely on information provided to me from the company's employees, but after talking to one of the supervisors i realized that AMERICAN EXPRESS DOES NOT CARE FOR THEIR CUSTOMERS, especially when mistakes are made and the employees refuse to accept it and fix the situation, never will i use American Express credit cards, i closed my account. read full review »