HELLO: AFTER PURCHASING AN ITEM AND ALWAYS GOTTEN WARRANTIES, GENERAL ELECTRIC CHANGED MY STATUS INCLUDING ADJUSING WARRANTY, PRICE THEN SERVICE SO I NEVER ASSIST THEM: SEE NOTES: MODEL#: DWM5500W-1 (washer) SERIAL#: 43430409 MODEL#: DCD5505W-1 (dryer) SERIAL#: 40730738 YOU MUST REACH CONSUMER RELATIONS: 1-800-309-5768. NOW, DSW ASK AND SPOKE TO "" [1:30pm] SWITCH TO ANOTHER DEPARTMENT.! DSW ASK NOW FOR A SPVSR. A C.S. SPVSR - FIRST, I SPOKR TO "GEORGE" -- NOW YOU MUST SPEAK: 1-800-626-2224 x 2 [SALES] = CONTRACT... read full review »