I had these charges too without downloading and I contacted the company that does the pictavision at US Corporate Headquarters Exclaim Mobility, Inc. 3490 Route 1, Bldg 16 Princeton, NJ 08540 United States of America phone: +1 609-720-1900 fax: +1 609-720-1911 email: [email protected] USA [email protected] Canada [email protected] Germany [email protected] France Standard : +33 (0)1 72 59 58 00 [email protected] The gentleman I talked to was very understanding and I gave him thi... read full review »