Our 93 year old elderly parents were signed on by doortodoor sales rep. of AT&T Uverse for a complete communication package whick requires computers, business phones, security systems etc. "Katherine" the sales rep. took advantage of elderly, hearing impared and frail elderly couple. Parents only have a TV in livingroom and a basic telephone service. Family cancelled services for them/pulled out and returned ALL Uverse equipment as required. After five (5) months of calls, letters and promises for refund to elderly parents NOTHING ha... read full review »