I submitted a faxed request for reimbursement of a dental bill to United Health Care on December 30, 2010. My fax was acknowledged. When we did not receive reimbursement, I faxed the request and all documentation a 2nd time on January 24, 2011 (acknowledgement received). I checked the website and on January 28th and there was no documenation on the receipt of my request, so I faxed a letter and all documentation to the attention of an account manager on January 28, 2011, and again rcvd acknowledgement of receipt. Still no response. I called on... read full review »