My husband and I recently decided to do a refinance for a lower rate and get cash out for home renovations. I spoke with nine mortgage companies (national companies through Lending Tree and some local banks) and got "Good Faith Estimates" (GFEs) from four. National City Mortgage was in that final four since they already hold our mortgage; I was assured by their agent that they would do "everything possible to keep our business." What a lie! The agent was cheesy and usually distracted when he spoke to me on the phone... read full review »