This place is brutal. I shipped an item through them and they destroyed it while packaging it, then proceeded to refuse to put through the damage insurance I had paid for for 5 months, after which they only reimbursed me for half the damage. These people are unprofessional, unreliable, and dishonest. I must have phoned them about 60 times over the course of 5 months and each time they promised a call back which I never received. Not a single call back in 5 months. I am convinced they received the full insurance amount and were just trying to keep it. read full review »