I ordered a NOKIA 2330 BLACK KIT Mobile phone on 2/4/2011 and the order is not yet shipped till today (2/11/2011). When I talk with the customer service on phone, they keep saying that they had to close their warehouse due to severe cold and snow. I couldn't find any news of such closure anywhere in US through google. I am still not sure if I will get my phone - it is just a common model and should be readily available. I think T-mobile always has this issue for online orders. My advice to others is to always buy directly from a store if you are buying t-mobile. read full review »