I've been a loyal Sprint customer for over five years, but EVERY time I try and talk to their Customer Service department I get the run-around. This past summer, despairing over my ever larger bill, I finally found someone (after almost 2 hrs. on the phone) who notified me for the FIRST time that as a public school teacher I was entitled to a 15% discount...imagine...I'd been questioning my bill for years and it took five years to find this person! Then, as I called again six months later, I find that ONE month after they put thi... read full review »