My son went to his Great grandfathers funeral in Maryland and decided to take the Mega Bus back to Charlotte NC. Well they lost his luggage and he didn't get his luggage back until a week later. Needless to say when he did get it back the employees had gone through his luggage and had stolen two pairs of his Jordan tennis shoes!!! Customer service for the MegaBus is a joke so don't know if we will ever get our money out of them. Their customer service dept doesn't even know how to set up or take a claim!!! Where did this sorry... read full review »