WE WERE AT THE AIRPORT, IN ATLANTIC CITY NEW JERSEY AND THE PEOPLE THERE WERE VERY NASTY TO US ABOUT OUR DOG AND ITS CASE WITH IS THE SIZE 18''X14'X9 THE LADY AT THE DESK SAID IT WAS NOT THE RIGHT SIZE. SHE SAID THE CONTAINER WAS NOT RIGHT SHE PUT THE TAPE FROM THE FLOOR UP SHE WAS WRONG I CALLED THE SUPERVISOR AND SHE WAS NASTY TO, I TRY TO EXPLANE WE HAVE TRAVEL BEFORE WITH THE DOG IN THERE AND NEVER HAD TROUBLE IT WAS FLIGHT 943 LEAVING ACY AT 7:25AM THE AGENT WAS 62152 I DID NOT GET THE SUPERVISOR NAME WE AT THE AIRPORT AT 6:15AM PLEASE HELP US read full review »