"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Glen B)

Motel 6
Glen B February 13, 2011
Reserved a Motel 6 room online days ahead, guaranteed it with a credit card, received confirmation via e-mail. Arrived at 8 p.m. and was told they did not have any rooms. The online reservation site informs clients can be charged for guaranteed reservations unless cancelled by 6 p.m. I did not cancel, instead driving 14 hours in bad conditions to use the room I assumed I would be charged for. The clerk's only explanation was: "Lots of people want rooms today." I am handicapped and had requested a... read full review »
Filled under: Travel Location: United States

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