"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (NEED HELP IN FL)

Direct TV service
Carolyn A. Coker February 15, 2011
Four times w/in a year monthly payment checks have been inc0rrectly credited to some other account. ( In ALL instances, I could not get past Customer Service to speak with Finance about error, could not get name/contact for Finance Dept or clearing house that Direct TV uses to transpose/post checks electronically. Customer Service Supervisors (4) stated only procedure for resolution is to fax a copy of your Bank Statement showing the Direct TV withdrawal w/Name/Acct# and they will within 3-4 weeks credit your account, IF they find what wa... read full review »
Filled under: Business & Finances Location: United States

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