"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Jeff56)

PC Richards & Son
jeff February 15, 2011
Called PC to repair Microwave that died after 16 months on a 5 year warranty. Took 3 days for a technician to visit and try to run the microwave for minute and a half and see it is not working. Said he has to order parts.it is now going on the 40th day that they have not come and repaired the micro. After calling and asking to speak to a supervisor Craig Ruppert, the rep comes back and says that if I dont want to wait any more for service (they just botched an appointment time), I can get a credit for a replacement but would lose the other 44... read full review »
Filled under: Electronics Location: United States
Pc Richards & Son
jeff February 15, 2011
I dropped off my laptop to pc richards in the bronx in may of 2010. At first, they tried to tell me that I have no warranty on the laptop. I had to explain to them that I purchased two laptops and that the other, my cousin returned and got a credit and this is mines. They took my laptop, two weeks later I got an email that the laptop was ready. I went to pick up the laptop and they told me I had to show proof that I purchase two laptop, it took two days and they investigated and realize I was telling the truth. They told me they would get the... read full review »
Filled under: Electronics Location: United States

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