I purchased the above three Virgin Mobile devices and accounts about 12/1/2010. I have had far too much trouble with all three accounts since the day they were purchased. The 5995 phone became unworkable, and I have received a replacement phone. I attempted to swap it earlier this evening, but was not allowed to do so. I received a message that there was a ‘problem, ’ and I should call customer service, which is closed until 4AM Monday. A bit later in the evening my browser displayed the top-up screen, but when I tried to top-up I... read full review »