We had our system installed on jan 21rst 2011.We we're told to call in and ask on what dates they could take out the payments so... My husband called in on jan 28 2011 and asked them for the 15th of every month.Customer service calls back on jan 31rst 2011, telling my husband that they couldnt on the date we asked for because there wasnt enough time to change the date that they needed 5 buissness days to have the date we wanted, so that they were gonna pass it on the 1rst of fed instead of the 15th.THEY CALLED ME 1 DAY BEFORE IT HAD TO... read full review »