I have never been to Banfield before butt my vet was closed and my little dog had a nasty yeast infection and ear infection in his right ear.. Anyway I took him in to a Banfield facility and the receptionist was very nice although the vet had the personality of a wall and she said she needed to swab his ears to verify infection or yeast... Now I am a RN and I know when you are being cheated out of money ...Common in ten years I have never had a vet request a slide test to verify a ear infection or yeast.. plus the whole test may actually cost... read full review »