I purchased a pair of boots on clearance, attempted to return the boots but was advise by 'THE BOOT LADY' that I purchase them in 2009. I purchased the boots after thanksgiving in 2010. I asked if they still had the boots and if I could just switch them for the correct ones. THE BOOT LADY advise she did not have the boots I asked if she could just take the boots and give me a store credit. THE BOOT LADY walked away from the counter after scanning the boots advise that they are not in her system she didn't know what to do. She... read full review »