On the 9th of February, I ordered a replacement remote for my garage door opener from Sears. The website indicated it was available and would ship immediately. On the 10th, I received an email from sears indicating the remote had been shipped, gave me a UPS tracking number and said it should show up in the UPS data base in a few hours. I checked the UPS tracking for four days and their site indicated, "A label for this shipment has been created, but UPS does not yet have possession of this shipment". I then called the customer service... read full review »