We bought a leather sofa, 4 leather chairs and 3 ottomans at Macys in 2006. The leather on the sofa started to peel, crack and lose color on the seats of the sofa, we called Macys and a salesperson said contact WorryNoMore, we did. They told us this was not covered call back if it tears. It did tear, we did call back. Worry No More, sent a tech to our home to evaluate the situation, and take pictures. He told us that this should definetly be covered under our protection plan. He made a phone call to his manager and his mood changed. He... read full review »