Over 4 months has passed and jcpenney optical has sent back to me the same crooked frames hoping i would be *** enough to take them. the customer service person at the waldorf md store has attempted to resolve this farce. the regional manager was involved but obviously doesnt fear loss of job because i got the same pair back again, nosebridge crooked. i am so insulted. i am cancelling my jc penney card. it was just 2 years ago i was nearly robbed just outside their doors and the cashier refused to call security or the police. jc penney has gone very much down in their integrity. read full review »