We booked a trip to the Royal through Vacations to Go for 7 nights at the Royal Cancun. We had to change our trip because of a family emergency surgery - ended up changing it to 6 nights, but paid extra to change it. Long story short, we ended up flying out the evening before because of weather and were told we would have to pay a full night extra to check in after midnight. Upon our arrival at the Royal Cancun, we tried to explain our situation to the hotel, which was in no way helpful or courteous to our situation. We opted to stay in... read full review »