I can not believe it a $700 lap top used very moderately the battery stops charging after two years. To replace it Dell will charge you $150. To talk to Dell and explain this terrible problem they want to charge you $50. Talk about lack of customer service, I understand if I have a new software to install, or can not figure out how to de a setup I can get charged for seeking help. But to tell them that the product is a lemon you need to pay $50. Dell thinks of lap top battery as a disposable product...!! or is it a new strategy like filing the... read full review »