I've had a Samsung Impression phone since August. All along it has not worked very well, often needing to be re-started to send messages. Then this week the touch screen stopped working (meaning all I could do was dial numbers I had memorized on the keypad, with no access to the main menu). I went into a "service center" on Monday (in Manhattan at 42nd street and 5th ave), explained the issue and told them I had one year warranty, and they gave me a "new" phone and a new sim card and sent me on my way. Two hours later I... read full review »