After Normal AT&T Tech support could not solve my home wireless internet problems was handed off to the supose super TECH who would find my proble and correct it. This service, called the "Single Instance Remote Service" were going to connect upto my computer and solve my problems. I told him up front that my problem was that I could not connect to the internet and therefor he could not remotely operate my computer. He putted around asked me to try this or that still no connection and after delaying and dragging his feet for 30 mim... read full review »