I CALLED AT&T ON MONDAY AND MADE AN APPOINTMENT TO HAVE SOME WORK DONE ON MY PHONE LINE FOR FEBRUARY 17, 2011 BETWEEN 8 & 12 AND IT IS NOW 4:00PM AND I HAVE NOT RECEIVED A PHONE CALL FROM ANYONE AS TO WHY THEY HAVE NOT COME OUT TO TAKE CARE OF MY PROBLEM. I HAVE CALLED THEM TWICE AND NO ONE CAN HELP ME. THEN THE SECOND TIME I CALLED THEY TOLD ME THAT MY APPOINTMENT IS NOW ANYTIME UNTIL 5:00 PM. WHAT IS THE PURPOSE OF MAKING AN APPOINTMENT IF THEY CAN UP AND CHANGE IT WHEN THEY GET GOOD AND READY. THIS IS COMPLETELY UNFAIR TO ME TO HAVE TO WAIT... read full review »