My Virgin Mobile Broadband2go wireless modem failed on 2-3-2011. I contacted Tech Support and could not understand any of the tech's. They could not speak english! I checked the phone number for the dialup and found that it was not in service, during the next 16 calls and 6 hours, 22 minutes trying to explain to them what their problem was. They had me uninstall and reinstall the modem software 14 times! And reprogramed and changed phone numbers on dialup, again, the line was out of service. Qwest said it was a good line but had been... read full review »