Once again, my contract is up with Charter Communications (of Easthampton) and as usually, there's always someone trying to get me to stay. And to be honest, the first person I talked to on their online Chat actually was very helpful with the entire process. But after that, is where Charter showed what they're really made up of. On 2/4 (my bill wasn't due till the 10th) I asked about a promotion change. Got my new promotion down from the original $164 to $99 a month for the big three services. On 2/7 they came and installed the... read full review »