This was the first time That I file with Jackson hewitt. Let me tell it was not a good experience. firts my mom told the tax prepare that she did not receive mail at her house but on her post office the lady told her that the system wouldn't let her put her po box now my mom have not receive her state refund check. We call the office and they said she had to call the state to fix that problem i mean that why they are the tax prepares that why we pay them. Now my own bad experience I went to do my taxes and I apply to the RAL I call the... read full review »