USER REVIEWS (Buchanan)
LA Fitness Pasadena
Pasadena LA Fitness Manager, Bonaventure, is sorely lacking in professionalism, customer service skills and basic competence. I have observed him on several occasions making aggressive sexual remarks and unwelcome physical advances towards female members. Many members--male and female--have commented that he creates an "uncomfortable and hostile gym experience" and demonstrates an appalling lack of maturity and respect for patrons. In fact, I was told by an LA Fitness employee that he is surprised Bonaventure has not been fired... read full review »
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